Shipping Policy

🌍 Shipping Cost: Enjoy FREE SHIPPING on all orders over $40 US.

πŸ“… Shipping Times:

  • πŸ‡ΊπŸ‡Έ USA: 5-12 Business Days
  • πŸ‡¦πŸ‡Ί Australia: 8-20 Business Days
  • πŸ‡¬πŸ‡§ UK: 5-9 Business Days
  • πŸ‡¨πŸ‡¦ Canada: 5-15 Business Days
  • πŸ‡ͺπŸ‡Ί Europe: 4-15 Business Days
  • 🌎 Rest of World: 5-25 Business Days

Note: Delivery times are approximations. External factors might affect the exact delivery date.

πŸ• Processing/Handling Times: Standard items are dispatched in 1-2 working days.

πŸ” Tracking: Your tracking info will be available post-processing. It might take 1-2 days to update. Track your order here

Note: It's your responsibility to track and coordinate with customs/couriers. If marked as "return to sender" or "unsuccessful delivery", we can't offer a free replacement or refund.

❓ Missing Package? If your item is late (over 30 days) or missing, contact us. We'll ship a new one or help resolve the issue.

⚠️ Lost/Stolen Packages: Blissence isn't liable for lost or stolen items. If your package was delivered but you didn't receive it, report to the shipping carrier and local police. For guidance, email us.

πŸ’Έ Duty Tax: Most orders don't incur duty tax due to their small cost. However, it's your responsibility to check and pay any applicable duty tax.

❌ Order Cancellations: Cancellations are accepted only within 1 hour of purchase.

πŸ“¦ Damaged Packages: If your product arrives damaged or defective, email us within 30 days of delivery. We'll offer a free re-shipment or refund.

πŸ”„ Returns: Return sale items for store credit or full-priced items for a refund.

πŸ“ž Contact Us: πŸ“§ support@blissence.co